So the next time you get a pop-up message you’re not expecting, take a second to read it. If you understand what it says, go ahead and click OK or cancel or whatever you need. If you don’t know what to do with it, though, either go find someone who might know, or take a screenshot (see below) and send it to them. Ideally, you’ll also jot down exactly what you were doing before the problem popped up. This way, those of us doing the troubleshooting can have a better idea of what happened, and maybe how to fix it.
To take a screenshot:
- Hit Alt+PrintScreen to capture the active window.
- Open your favorite image software (Paint works just fine).
- Edit-->Paste or Ctrl+V.